Account Manager - French speaker

En Winning Consulting, estamos en busca de un/a Account Manager para formar parte de nuestro dinámico equipo. Este puesto implica trabajar en un emocionante proyecto para uno de nuestros principales clientes en el sector bancario, con base en nuestra oficina de Madrid (modelo híbrido).

Mission

As an Account Manager for the Confirming Supplier Management Team, your main goal will be to expand the Confirming (Supply Chain Finance Programs) business by offering the product to the many suppliers of our clients.

Qualifications and Skills

• Education: Bachelor’s degree in Business Administration, Economics, or equivalent.
• Essential Skills:
  • Proficiency in Excel.
  • Proactivity, attention to detail, and problem-solving abilities.
  • Ability to work under pressure.
  • Experience with CRM tools (e.g., Salesforce or similar).
  • Fluency in English (C1), Spanish (C1), and French (C1) is mandatory; additional languages are highly valued.
• Optional Skills:
  • Strong communication skills and ability to engage with clients.
  • Previous experience working with external clients (businesses).

Responsibilities

1. Present and Promote

   • Introduce, explain, and describe the Confirming product and its benefits to suppliers.
   • Organize and lead webinars for suppliers to showcase the features and advantages of Confirming.

2. Supplier Support and Onboarding

   • Support, guide, and coordinate suppliers throughout the end-to-end onboarding process (E2E).
   • Resolve any issues or questions that arise during the onboarding process.

3. Enhance Supplier Experience

   • Improve the service experience for suppliers and foster their commitment to the product.
   • Monitor suppliers' usage of Confirming, investigate challenges, and identify ways to improve their service experience.

4. Problem Resolution

   • Take responsibility for supplier-related issues and ensure they are resolved to completion.

5. Collaboration and Strategy

   • Work closely with the Front Office to strategize the onboarding of new suppliers into various programs.
   • Identify, connect, and propose new opportunities for collaboration.

6. Organized Workflow

   • Manage tasks and KPIs autonomously, including calls and emails.
   • Maintain an organized workflow, prioritize effectively, and stay on top of daily responsibilities.

¿Quieres saber más sobre Winning?

Somos una firma de consultoría que ofrece servicios en consultoría, formación, reclutamiento y búsqueda de talento. Apoyamos a nuestros clientes en la búsqueda de soluciones innovadoras y sostenibles, desde la aplicación de conocimientos científicos para resolver complejos desafíos de gestión, hasta impulsar la transformación digital y tecnológica dentro de las organizaciones.

Si deseas saber más sobre nosotros, visita nuestra página web en https://www.winning-consulting.com/.